Terms of Service

Last Updated: June 2026

Welcome to RoxxCenter. These Terms of Service govern your access to and use of our website, products, and services. By visiting our website or purchasing products from us, you agree to be bound by these Terms of Service.

If you do not agree with these terms, please do not use our website or services.

1. Business Information

RoxxCenter is a sole proprietorship operating in Pakistan.

Business Address:

RoxxCenter
Shop No. 25, Wali Market
Kangniwala Bypass, GT Road
Gujranwala, Punjab, Pakistan

Website: www.RoxxCenter.com

Email: RoxxCenter@gmail.com

WhatsApp: +92 339 409 8000

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years of age.

• You have the legal capacity to enter into binding agreements.

• The information you provide is accurate and complete.

3. Products and Services

RoxxCenter sells bathroom, kitchen, sanitaryware, and related products, including retail, bulk, and wholesale orders.

Our product range includes, but is not limited to:

• Commodes

• Basins

• Vanities

• Mirrors

• Bath Sets

• Shower Panels

• Kitchen Hoods

• Kitchen Cabinets

• Shelving Systems

• Sanitaryware Accessories

We also offer products from various local and imported brands.

We make every effort to ensure product information is accurate; however, we do not guarantee that descriptions, images, colors, specifications, dimensions, or other content are completely error-free.

4. Pricing and Availability

All prices are subject to change without prior notice.

We reserve the right to:

• Modify prices

• Update product specifications

• Discontinue products

• Limit purchase quantities

• Refuse orders when necessary

Product availability is not guaranteed until order confirmation.

5. Orders and Acceptance

Submitting an order does not guarantee acceptance.

RoxxCenter reserves the right to:

• Refuse any order

• Cancel an order

• Limit quantities

• Request additional verification before processing

An order is considered accepted only after confirmation by our team.

6. Payment Terms

We currently accept:

• Bank Transfer

• Cash on Delivery (COD) for selected small-sized products

Cash on Delivery is available only for eligible small items.

COD is not available for large, heavy, fragile, or high-value products, including but not limited to:

• Commodes

• Basins

• Vanities

• Vanity Basins

• Shower Panels

• Kitchen Hoods

• Cabinets

• Similar oversized products

Such products require advance payment before order processing and dispatch.

RoxxCenter reserves the right to determine the payment method available for any product or order.

Orders may be delayed, placed on hold, or cancelled if payment verification cannot be completed.

7. Shipping and Delivery

Orders are generally processed within 2 working days.

Estimated delivery time is 3 to 4 working days depending on customer location and courier operations.

We may use:

• TCS

• PostEx

• Builty Transport Services

• Other approved logistics partners

Delivery times are estimates and are not guaranteed.

8. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are governed by our Refund & Return Policy.

Customers must comply with all conditions outlined in that policy, including return eligibility requirements and submission of an unboxing video where applicable.

9. Warranty

Many products sold by RoxxCenter are covered by manufacturer warranties.

Warranty coverage, duration, and conditions vary according to the respective brand and product.

Warranty claims are subject to the terms established by the manufacturer.

10. User Conduct

You agree not to:

• Use the website for unlawful purposes

• Provide false information

• Attempt unauthorized access to our systems

• Disrupt website operations

• Violate applicable laws or regulations

We reserve the right to suspend or terminate access for violations of these terms.

11. Intellectual Property

All content on this website, including text, logos, graphics, product listings, images, and designs, is the property of RoxxCenter or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

12. Limitation of Liability

To the fullest extent permitted by law, RoxxCenter shall not be liable for:

• Indirect or consequential damages

• Loss of profits or revenue

• Business interruption

• Delays caused by third-party service providers

• Events beyond our reasonable control

Any liability shall be limited to the amount paid for the relevant product.

13. Indemnification

You agree to indemnify and hold harmless RoxxCenter, its owner, employees, suppliers, and partners from claims, liabilities, damages, costs, and expenses arising from your violation of these Terms of Service.

14. Third-Party Services

Our website may contain links or integrations with third-party services.

We are not responsible for the content, privacy practices, or policies of such third parties.

15. Changes to These Terms

We reserve the right to modify these Terms of Service at any time.

Updated versions will be posted on this page with a revised "Last Updated" date.

Continued use of the website constitutes acceptance of any updated terms.

16. Governing Law and Jurisdiction

These Terms of Service shall be governed by the laws of Pakistan.

Any dispute arising from the use of our website or services shall be subject to the exclusive jurisdiction of the courts of Gujranwala, Punjab, Pakistan.

17. Contact Information

For questions regarding these Terms of Service, please contact us:

RoxxCenter

Email: RoxxCenter@gmail.com

WhatsApp: +92 339 409 8000

Support Hours:
Saturday to Thursday
10:00 AM to 8:00 PM (Pakistan Time)

Business Address:
RoxxCenter
Shop No. 25, Wali Market
Kangniwala Bypass, GT Road
Gujranwala, Punjab, Pakistan