Shipping policy
Processing Time
Orders are processed within 2 days after payment is confirmed. Orders are not shipped or delivered on weekends or public holidays.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates vary by location and courier partner.
Shipping Carriers
We partner with trusted carriers including Post ex, TCS, And Builty to ensure safe and timely delivery of your orders.
Shipment Confirmation & Tracking
You will receive a shipping confirmation email/WhatsApp message with your tracking number once your order has shipped. The tracking number will be active within 24 hours.
Cash on Delivery (COD)
COD is available.
Free Shipping
We may offer free shipping promotions from time to time. Conditions will be displayed at checkout or on our store banners.
Delivery Delays
Occasionally, delivery may be delayed due to high order volumes, courier issues, or events outside our control. We are not responsible for delays caused by shipping carriers or unforeseen events.
Damages
RoxxCenter is not liable for products damaged or lost during shipping. If you received your order damaged, please contact the courier to file a claim. Save all packaging materials and damaged goods before filing a claim.
Contact Us
If you have questions about your shipment, contact us at:
📧 roxxcenter@gmail.com
📞 +92 339 409 8000